TSA Tech Support

Technical support is available to assist qualified HVAC technicians and mechanical contractors with Whirlpool HVAC product technical and application support. A qualified technical service advisor (TSA) will assist you or return your voice mail in a timely manner. Many issues can be resolved and/or answered by contacting a branch representative at your local Whirlpool distributor; therefore branch resources should be your first point of contact.

Technical Assistance (qualified contractors only): 1-866-305-9974

Technical Support e-mail address: whirlpoolHVACtechsupport@tradewinds.net

 

To assist in expediting inquiries, have the following information available:

• Product Model & Serial Number
• System Operating Parameters
• Detailed Description of Problem

To assist in collecting this information, complete one of the following “Job Site Information Surveys” prior to contacting a TSA:

• Heat Pump
• Air Conditioning
• Gas Furnace (80%)
• Gas Furnace (90%)